trust Archives - Larry Ackerman https://larryackerman.com/tag/trust/ Discover your identity. Sat, 29 Nov 2025 14:31:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Imagine that! https://larryackerman.com/2025/11/29/imagine-that/ Sat, 29 Nov 2025 14:16:37 +0000 https://larryackerman.com/?p=2198 Imagine you have the power to change how the world works. Perhaps not the entire world. Maybe only your world and the worlds of those you are close to. Maybe more. Imagine you see what is possible, when others only see what exists in the...

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Imagine you have the power to change how the world works. Perhaps not the entire world. Maybe only your world and the worlds of those you are close to. Maybe more.

Imagine you see what is possible, when others only see what exists in the moment.

Imagine you can inspire hope, when nearly all hope is lost.

No need to imagine it. You already possess these powers.

Here is a passage about someone who accomplished all of this, despite impossible odds.

…The Nazis gave him a number.

 

 …His manuscript, which they burned, became the book that saved millions.

…The man they tried to reduce to nothing proved that humans can never be reduced to nothing—as long as they can find a reason to live.

 …Prisoner 119104 didn’t just survive Auschwitz. He transformed the worst of human evil into humanity’s greatest wisdom about resilience.

 …He turned suffering itself into a source of healing.

 …History gave him immortality.

 …The identity they tried to erase became a light that guided people through darkness …

 His name was Viktor Frankl. His identity was a bulwark that stood against the forces of destruction that surrounded him – a unique and unbreakable gift that informed his life and the contribution he made to humanity, in spite of everything.

You don’t have to be Viktor Frankl to have an identity that, in its particularly illuminating way, has the power to make life better for others and, in turn, yourself. That identity already resides within you. The only question is how you will apply it – for whom and to what end?

One of my former clients, Chris, runs an investment advisory firm here in Connecticut. A few years ago, he approached me with a wish – to not be just another financial advisor who manages money; he wanted to do more, but wasn’t sure what that was. He had an itch that needed to be scratched and was curious about this “identity thing.”

Chris did the spadework necessary to clarify his identity and then, how his discovery could be used to serve clients in ways that would be helpful to them and meaningful to him.

What came of Chris’s work? He stated his identity in these words: I am Chris, and I am driven to help individuals live the one life they have the best way they can. Chris’s identity had revealed his purpose.

These individuals were no longer simply clients; they were people with vulnerabilities and limitations as well as hopes and aspirations, all of which became a framework for building more authentic, lasting relationships.

Chris’s identity became the lens through which he decided which individuals he could best serve and which ones weren’t right for him. Further, he asked his staff to adopt this basic philosophy for themselves so it became a firm-wide approach.

Here is a very rough sketch of how Chris arrived at his identity statement. Apologies. Most of the words are illegible. But it shows the amount of effort he put into getting to the top of his ‘identity pyramid.’

When I visited Chris a month or so after our work together was complete, he showed me a modest-sized glass pyramid he had had made with much of this information embedded in it. It sat at the front edge of his desk. He told me that he liked it when clients asked him about it…that not only was it an important conversation starter; it was a point of pride for him.

The impact of identity – of identity-based living – can take many forms, from saving millions to helping a few. No matter. What matters is that you do it.

You have the power to change how the world works.

You see what is possible.

You can inspire hope.

Imagine that!

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In the age of AI, your identity is the only truth you can count on https://larryackerman.com/2025/06/20/in-the-age-of-ai-your-identity-is-the-only-truth-you-can-count-on/ Fri, 20 Jun 2025 19:49:25 +0000 https://larryackerman.com/?p=2171 In his recent Substack article, Senator Chris Murphy of Connecticut lays out a series of mostly sobering predictions about artificial intelligence and its likely impact on our lives. The article is entitled, In our scramble to win the AI race against China, we risk losing...

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In his recent Substack article, Senator Chris Murphy of Connecticut lays out a series of mostly sobering predictions about artificial intelligence and its likely impact on our lives. The article is entitled, In our scramble to win the AI race against China, we risk losing ourselves.

In short, he is not hopeful that AI’s benefits will outweigh its potential drawbacks. Murphy writes that “a fraud is being perpetuated on the American people and our pliant, gullible political leaders. The leaders of the artificial intelligence industry in the United States are rapacious in their desire to build wealth and power, comfortable knowingly putting aside the destructive power of their product, and claim that any meaningful regulation of AI in America will allow China to leapfrog the United States to control the world’s AI infrastructure.”

What is most insidious in my eyes aren’t the geopolitics of AI; it is something much more personal to all of us …

… the idea, stated here that “fake video and audio, without accountability or legal liability, could obliterate any notion of objective truth. The social isolation crisis that already exists, especially for American teens, could be set on fire by AI chatbots and ‘friendship programs’ in which Mark Zuckerberg wants to replace human friends with robot friends. (Really!) Murphy continues: The substitution of essential human functions – like composition, creativity and conversation – by machines will likely lead to incalculable spiritual atrophy.”

The title to Senator Murphy’s piece ends with these words: “…we risk losing ourselves.” The thought is positively chilling. Who are we if not, first and foremost, ourselves? The idea of being able to create a fabricated human “being,” even, if just on a screen, strikes me as a Godless act that in its own right, and multiplied millions of times, is a recipe for widespread social dysfunction. Such a wave would undermine the very meaning of trust. How can I trust you, if what I see and hear in front of me may not be true at all?

Some years ago, I wrote a newsletter entitled I am who I say I am! (Maybe not). It was my attempt to call out the emerging dangers of social media, which were leading young people to fabricate “identities” online that, unwittingly, pulled them away from their natural selves, stretching the band of credibility, sometimes to the breaking point. It was written well in advance of the AI movement, which now exponentially increases the risks I cited.

What keeps me up at night is another fact of online life, which Sherry Turkle, an MIT professor, describes this way. She says that Facebook and Twitter (now X) give us the power to “present the self we want to be,” carefully tailoring our status updates and retouching photos of ourselves. Or worse: creating identities that aren’t real at all.  It’s a slippery slope. What starts out as fun, morphs into fantasy, which may no longer be tethered to reality. And then what?

Amid all the pressing challenges AI poses to the human experience, there is good news. It is rooted in the true nature of human identity. I am not referring to your social position, your religion, sexual orientation, or gender, or parental status, or your work or any other affiliation you may embrace to help define yourself. As important as these associations may be, none of them explains who you are, at your core – your fundamental identity. What makes you, you are those unique characteristics that define your potential for making a special contribution in the world, something that springs naturally from the substance of your being, transcending the labels we use to locate ourselves in the world.

With this in mind, the only way we can “lose ourselves,” as Senator Murphy warns, is if we forget, ignore, or try to abandon our innate identities. Consider your identity to be an impenetrable fortress against the onslaught of the many and growing dangers AI brings, a sturdy keel in stormy waters.

There is no person walking this planet who doesn’t have the capacity to live through his or her identity. You are the one who matters. You are where the world begins. Remember that you are inviolable. No one, no matter how ‘intelligent’, can take your identity away from you. AI will never be able to replace, diminish, or change who you are. No one, nothing, can make you be someone you are not.

As AI complicates life – at times confusing it and at times clarifying it – know that your identity is the one true thing you can count on and that it is eternal.

Never lose sight of who you are.

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What if you are the light? https://larryackerman.com/2024/11/20/what-if-you-are-you-the-light/ Wed, 20 Nov 2024 20:24:19 +0000 https://larryackerman.com/?p=2132 The idea of going small right now is bathed in wisdom.

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Embracing Small Acts of Kindness in a Dark World

 

A friend of mine recently told me that, at least for a while, he was “going small.” He could no longer stomach what was happening here in America – the rage, the grievances, the gloating of the winners; the self-righteousness, the blaming, the myopia of the losers. He was going to do the only thing that made sense to him: Care for himself, his family, his friends, the people he loved and who loved him back, no matter their particular brand of politics.

The idea of going small right now is bathed in wisdom.

Whether your side won or lost, you owe it to yourself to simply focus on the little things that, taken together, are in fact the essence of living.

With this in mind, another friend just sent me a short article by Elizabeth Gilbert, who wrote the bestselling memoir, Eat, Pray, Love. It describes the basic character of what it means to “go small.” Read it here and you will grasp the meaning of the title of this newsletter …

 “Some years ago, I was stuck on a crosstown bus in New York City during rush hour. Traffic was barely moving. The bus was filled with cold, tired people who were deeply irritated with one another, with the world itself. Two men barked at each other about a shove that might or might not have been intentional. A pregnant woman got on, and nobody offered her a seat. Rage was in the air; no mercy would be found here.

 But as the bus approached Seventh Avenue, the driver got on the intercom. ‘Folks,’ he said, ‘I know you have had a rough day and you are frustrated. I can’t do anything about the weather or traffic, but here is what I can do. As each one of you gets off the bus, I will reach out my hand to you. As you walk by, drop your troubles into the palm of my hand, okay? Don’t take your problems home to your families tonight, just leave them with me. My route goes right by the Hudson River, and when I drive there later, I will open the window and throw your troubles in the water.’

 It was as if a spell had lifted. Everyone burst out laughing. Faces gleamed with surprised delight. People who had been pretending for the past hour not to notice each other’s existence were suddenly grinning at each other like, is this guy serious?

 At the next stop, just as promised, the driver reached out his hand, palm up, and waited. One by one, all the exiting commuters placed their hand just above his and mimed the gesture of dropping something into his palm. Some people laughed as they did this, some teared up but everyone did it. The driver repeated the same lovely ritual at the next stop, too. And the next. All the way to the river.

 We live in a hard world, my friends. Sometimes it is extra difficult to be a human being. Sometimes you have a bad day. Sometimes you have a bad day that lasts for several years. You struggle and fail. You lose jobs, money, friends, faith, and love. You witness horrible events unfolding in the news, and you become fearful and withdrawn. There are times when everything seems cloaked in darkness. You long for the light but don’t know where to find it.

 But what if you are the light? What if you are the very agent of illumination that a dark situation begs for? That’s what this bus driver taught me, that anyone can be the light, at any moment. This guy wasn’t some big power player. He wasn’t a spiritual leader. He wasn’t some media-savvy influencer. He was a bus driver, one of society’s most invisible workers. But he possessed real power, and he used it beautifully for our benefit.

 When life feels especially grim, or when I feel particularly powerless in the face of the world’s troubles, I think of this man and ask myself, what can I do, right now, to be the light? Of course, I can’t personally end all wars, or solve global warming, or transform vexing people into entirely different creatures. I definitely can’t control traffic. But I do have some influence on everyone I brush up against, even if we never speak or learn each other’s name.

 No matter who you are, or where you are, or how mundane or tough your situation may seem, I believe you can illuminate your world. In fact, I believe this is the only way the world will ever be illuminated, one bright act of grace at a time, all the way to the river.”

Thank you, Elizabeth Gilbert, for these elegant words.

And, so, are you the light? If you choose to be, you are.

May your Thanksgiving be bathed in light.

Have you ever had a moment when you felt like you were the light in someone’s life? Share your story in the comments below!

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Let’s get real! https://larryackerman.com/2024/02/15/lets-get-real/ Thu, 15 Feb 2024 15:28:30 +0000 https://larryackerman.com/?p=1834 The Power of Authenticity in Relationships: How Vulnerability Leads to Trust and Intimacy   Authenticity. There isn’t much of it out there these days. Maybe there is among the animals who don’t know anything else. They never learned how to fake it. Increasingly, we humans...

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The Power of Authenticity in Relationships: How Vulnerability Leads to Trust and Intimacy

 

Authenticity. There isn’t much of it out there these days. Maybe there is among the animals who don’t know anything else. They never learned how to fake it. Increasingly, we humans are faced with fake almost-everything: fake news, fake images, fake claims. Artificial intelligence is only compounding the problem.

And yet, authenticity remains a popular idea. It’s written about in books by famous leaders (e.g., Bill George, former CEO of Medtronic), called for by employees who want to make a strong connection with their bosses and coworkers, advertised by jeans makers (Wrangler is “genuine”), and immortalized by soda companies (Coke: “The Real Thing”). It’s easier to promote it than to live it.

Being authentic in one’s self isn’t always a simple task. It takes insight, courage, honesty, and more – a sometimes inexplicable urge to simply be true to who you are, to the man or woman in the mirror. Being authentic with others can be even more challenging. Why? Because authentic relationships can lead to vulnerability.

Are you willing to open up to someone – your wife, husband or partner, your son or daughter, your best friend, or the person sitting next to you at the bar – and let your hair down?

Sometimes, it’s easier to share your true feelings with the person at the bar than with your spouse or partner. It’s safer since you don’t have to be held accountable for your sentiments after you leave.

In our search for authentic relationships, we long for what we often fear: intimacy.

I was on safari in Africa a few years ago, sitting in my tent one afternoon, when my tent mate asked me if I knew what intimacy was all about. Before I could answer, he offered this idea: He said to me that intimacy really means ‘in to me see.’  That insight has stayed with me ever since. For all the dictionary definitions of intimacy, the one my friend proposed speaks volumes, for it is an invitation to share at the level of one’s soul, to “speak” soul to soul, privately, intentionally, courageously.

So, then, can we say that a search for authenticity is really a search for intimacy? And that the bridge between authenticity and intimacy can include vulnerability?

Several years ago, a major newspaper published an article describing an exchange between Jack Welch, the previous CEO of General Electric, and William Harrison, prior Chairman of J.P. Morgan that highlighted the power of authenticity.

“In addition to holding their strategic discussions, the article stated, Mr. Welch and Mr. Harrison spent significant time together honing the executive training program at J.P. Morgan. Mr. Welch was particularly impressed with Mr. Harrison’s use of a group exercise in which senior J.P. Morgan executives, including Mr. Harrison, wrote on a board the personal and professional experiences – the more painful, the better – that helped them evolve as people. “Bill was very good at it,’ Mr. Welch said. ‘It makes you become simpatico with the guy.’”

 In that experience, Mr. Welch and Mr. Harrison bonded; they got “intimate” in a way that most likely led to a more fulfilling and productive relationship. They learned that they could trust one another.

So, at the end of the authenticity trail, lies trust. How can I trust you, if you aren’t going to be real with me? And if I can’t trust you, how can I, if you’re a leader in my company, follow you?

If you’re not going to be authentic, how can I love you?  The question is as pressing for couples, friends, and families as it is for business people.

Authenticity opens to vulnerability, which opens to intimacy, which, finally, opens to trust. If you want people to trust you, you need to be authentic, to be yourself. There’s no easy formula for becoming authentic, or testing whether you are. You can’t ask someone if they think you’re authentic; they really won’t know, even if your eyes are flooded with tears. You’re the only one who knows if you’re being authentic.

Each of us must find his or her own path to authenticity and the road it illuminates. First, though, you need to decide how much authenticity is worth to you. What kind of relationships do you want to have? What kind of person do you want to be? How do you want to show up with the people who matter most to you? How do you want to be remembered?

The animals don’t know anything but authenticity and don’t have to work to get it. The buck in search of a mate is unambiguous in his hunt. The mother bear who protects her cubs at all costs makes no bones about her intentions. Being authentic is an easier path for them than for us. So, are the animals the lucky ones?

I don’t believe so. We are the lucky ones, for in struggling to be authentic, we must struggle with ourselves. In doing so, we become fuller, richer, more valuable individuals to ourselves and to others.

What does authenticity mean to you? Share your thoughts in the comments below!

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What is my message (and why does it matter)? https://larryackerman.com/2023/04/28/what-is-my-message-and-why-does-it-matter/ Fri, 28 Apr 2023 18:20:52 +0000 https://larryackerman.com/?p=1778 What is my message? is a question that has an out-sized impact on our lives, even when we aren’t aware of it.

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At some point in your life, you need to stand up and be counted for something. How else will people know whether they can trust you? 

What is my message? is a question that has an out-sized impact on our lives, even when we aren’t aware of it. We are forced to answer the question in all sorts of ways. It comes up in the essays we write as part of our college applications, where admissions officers strain to figure out which candidates to accept and which to reject. The question raises its head again as we search for jobs after graduation – whether from high school, college, or graduate school – and are faced with the not-so-simple task of expressing who we are on one or two pieces of paper called a resume. 

If you succeed in your job, you come face to face with the question again, as you rise through the ranks to a supervisory, or leadership, position. What is your message, then, to the people who work for you?

… Not, what tasks do you want them to complete, but, rather, why should they follow you, beyond the fact that you’re their boss? 

The question slips into our lives on more modest levels as well: for instance, at large social gatherings when you are introduced to people for the first time. Or, at intimate dinner parties, when you are one of only a handful of people, who are thrust together for three or four hours and need to figure out how to keep the conversation going. 

In all of these situations, you have a choice. You can try to discern what is important to someone else and tell them what you believe they want to hear. You can supply information you feel is safe and easy for others to digest. Or, you can make a point of finding ways to tell people something about who you are at your core, and risk making yourself vulnerable, if only for a moment. 

The fact is that taking the “safe” route isn’t safe at all. Most people, from college admissions directors and would-be friends, to the people who report to you at work, are searching for signs that give them reason to believe that you are someone with integrity — someone they can trust. 

This is where identity comes into play — those special characteristics that reveal how you create unique value in the world. Your identity is ‘an integrity machine.’ It expresses what makes you the individual you are. It invites people to trust you. 

Hiding what you stand for takes a toll on everyone. It may make it easier for you to navigate business or social relationships that require chameleon-like skills to maintain, but, over time, it erodes your sense of self-worth: you know you’re faking it. Moreover, keeping your true self hidden makes life harder for others by keeping them guessing; off balance, in fact. 

Until I faced an auditorium full of people who were interested in the subject of identity, I had kept my message under wraps, at least publicly. For years, I’d lived under the radar. While working with companies and individuals, I knew who I was, and, certainly, I let my passion for identity show in everything I did. Yet, I never had the courage to stand up and be counted. I had let my writings and my work speak for me. Now, I would speak for myself; I would make my message clear: I am Larry Ackerman and I am driven by the need to help people to see. As I spoke these words in that auditorium that day, I exhaled deeply. I felt completely naked as I stood before my audience, knowing there was no going back. I was finally free. 

Answering the question, what is my message? Is liberating. It frees you from the fear of telling the world who you are and doing what you know you must. It brings the self-confidence to not be deterred by what others may think of you, even in the face of possible rejection. You may also realize that you no longer have a choice: you must take a stand. 

Consider your message a personal declaration — a commitment to follow one path and walk away from others. What makes declarations so powerful is their intent, which, in short, is to remove doubt. It is to make something clear to people that wasn’t clear before. Personal declarations lift the veil of mystery. They state something emphatically about who you are, often, for the first time. 

 

Your identity is the source of that declaration, the essence of your message. It’s a message the world needs to hear. 

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